Advance Financial's Learning & Development department is responsible for the design, development, and implementation of new hire, management, and professional development programs for retail, corporate, and call center employees and managers. The Corporate Trainer is responsible for delivering New-Hire, Continuing Education, and General Development Courses for a fast-paced, customer-centric financial services retailer. Candidates must be available for a minimum of 40-45 hours per week. Training for those who are accepted into the position involves learning training and company processes and Customer Service modules.
Benefits We Offer
- $500 Sign-on Bonus paid after 90 days of employment
- 100% company-paid health insurance
- 401k with 5% company match
- Student Loan Repayment Plan
- Paid Parental Leave
- On-site gym
- Generous PTO plan including a Paid Birthday holiday
What You’ll Do
- Assessment of needs and performance gaps, and the recommendation, design, implementation and evaluation of learning and performance solutions
- Create dynamic, eye-opening, highly interactive, and fun educational experiences to optimize learning
- Absorb the company culture and work ethic through interaction with the company’s retail store employees
- Transmit the company’s culture and work ethic along with the required job functions, skills by position, and expected performance to all retail store employees
- Deliver classroom training to new and existing employees utilizing a complex curriculum
- Manage a classroom utilizing best practices
- Perform evaluation reports for participants
- Displays a cheerful and positive attitude
What We’re Looking For
- Bachelor’s Degree or equivalent work-related experience with minimum one year training or teaching experience
- Mastery of Microsoft Office suite
- Must be high energy
- Must understand and meet the demands of a customer-centric retail environment
- Must work on a team and feel comfortable speaking in front of 15-30 people frequently
Travel
- This position requires up to 10% in-state travel. Must have valid driver’s license and acceptable driving record
Language Skills
- English and/or Bi-lingual (English & Spanish)
Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. He or she must be able to work with a computer screen that is quickly changing and flashing the user to be alert of specific information. Must be able to stand for 50% of the time.
Work Environment
Training in a fast-paced Corporate Office and retail environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on merit, qualifications, and abilities. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, or any other characteristic protected by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. Any employees with questions or concerns about any type of discrimination in the workplace are encouraged to bring these issues to the attention of their immediate supervisor and/or the VP, Human Resources. Employees can raise concerns and make reports without fear of reprisal. Anyone found to be engaging in any type of unlawful discrimination will be subject to disciplinary action, up to and including termination of employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.